Some systems are experiencing issues

About This Site

We are sharing planned and unplanned service disruptions of the Tideways Performance Monitoring and Profiling service here. If you are experiencing problems or want to inquire about ongoing problems please write to support@tideways.com.

Past Incidents

Monday 20th September 2021

No incidents reported

Sunday 19th September 2021

No incidents reported

Saturday 18th September 2021

No incidents reported

Friday 17th September 2021

No incidents reported

Thursday 16th September 2021

Delay in Trace Processing

Due to a failed hardware node processing of traces is currently delayed for a few minutes. We expect this to be fixed by our hoster in a few minutes and will update you.

  • The node is now back up and everything is back to normal.

  • There are no delays in processing anymore, because we have increased processing on the remaining nodes. Monitoring and trace data are always the most current.

    However the hardware node has failed and needs to be restarted from a backup. As such there might still be small delays before the node is back up again.

  • Wednesday 15th September 2021

    No incidents reported

    Tuesday 14th September 2021

    No incidents reported