All Systems Operational

About This Site

We are sharing planned and unplanned service disruptions of the Tideways Performance Monitoring and Profiling service here. If you are experiencing problems or want to inquire about ongoing problems please write to support@tideways.com.

Ingest / Data Collection ? Operational
90 days ago
100.0 % uptime
Today
User Interface ? Operational
90 days ago
99.98 % uptime
Today
Ecosystem Operational
90 days ago
100.0 % uptime
Today
Third-Party APIs Operational
Recurly API Operational
Recurly Webhooks Operational
Slack Apps/Integrations/APIs Operational
Stripe API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 16, 2022

No incidents reported today.

Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.

Aug 3, 2022
Resolved - The failing hardware node has been fixed and operation is back to normal.
Aug 3, 17:10 CEST
Monitoring - We performed a fail-over to backup hardware and the service has been restored. We'll continue monitoring operations.
Aug 3, 16:23 CEST
Update - Workers are behind in processing due to the outage and data is not ingested in real-time at the moment.

We are rolling out a small configuration change to get a few services back up and running.

Aug 3, 16:21 CEST
Identified - Due to a hardware outage, we're experiencing a downtime of the Tideways Web User Interface. Data ingestion is not affected.

We're in contact with our data center provider to rectify the situation.

Aug 3, 16:00 CEST
Aug 2, 2022

No incidents reported.