All Systems Operational

About This Site

We are sharing planned and unplanned service disruptions of the Tideways Performance Monitoring and Profiling service here. If you are experiencing problems or want to inquire about ongoing problems please write to support@tideways.com.

Uptime over the past 90 days. View historical uptime.
Ingest / Data Collection Operational
User Interface Operational
Ecosystem Operational
Third-Party APIs Operational
Recurly API Operational
Recurly Webhooks Operational
Slack Apps/Integrations/APIs Operational
Stripe API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 4, 2026

No incidents reported today.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Pending PHP Security Release
Resolved - Updates went smooth, everything looks good on our end. We will keep monitoring our systems closely for a few more hours.

Thank you for your patience and best of luck with your updates.
Oct 21, 16:10 CEST
Monitoring - Packages have been released and are currently rolling out on our systems. We will keep monitoring the situation and keep you posted.
Oct 21, 15:46 CEST
Update - We are continuing to investigate this issue.
Oct 21, 15:43 CEST
Update - We are continuing to investigate this issue.
Oct 21, 09:25 CEST
Investigating - Tideways operations team is aware of the upcoming critical PHP security release and preparing for responses as more information and patches are becoming available.

We are updating you here on this page about our progress.

Tideways is not only monitoring your PHP applications, the server side of Tideways is also written in PHP itself. So as the day continues we are not ruling out to shut down Tideways for a short period of time should this become necessary.

Related:
* https://www.php.net/archive/2026.php#2026-10-20-1
* https://phpnews.net/php-critical-vulnerabilities
Oct 21, 09:25 CEST
Network failures
Resolved - Recovered on its own for now.
Oct 21, 03:51 CEST
Investigating - Like this afternoon, we are seeing network issues in our data center, leading to some requests failing and some working. We have contacted the hosting provider to fix the problem.
Oct 21, 03:44 CEST
Incident History Powered by Atlassian Statuspage