Some systems are experiencing issues

About This Site

We are sharing planned and unplanned service disruptions of the Tideways Performance Monitoring and Profiling service here. If you are experiencing problems or want to inquire about ongoing problems please write to support@tideways.com.

Past Incidents

Saturday 19th September 2020

No incidents reported

Friday 18th September 2020

No incidents reported

Thursday 17th September 2020

Problem with Session Storage

An upgrade of PHP on one of our servers causes problems with the connection to session storage and you might get locked out on individual requests. Please log in with "Remember Me" enabled for now as a workaround while we work to fix the problem.

  • We managed to fix the issue for now by rolling back the upgrade. We keep investigating the underlying cause, but are quite certain that missing service restart was responsible. We apologize for the inconvenience.

  • Wednesday 16th September 2020

    No incidents reported

    Tuesday 15th September 2020

    No incidents reported

    Monday 14th September 2020

    No incidents reported

    Sunday 13th September 2020

    No incidents reported