All Systems Operational

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We are sharing planned and unplanned service disruptions of the Tideways Performance Monitoring and Profiling service here. If you are experiencing problems or want to inquire about ongoing problems please write to support@tideways.com.

Uptime over the past 90 days. View historical uptime.
Ingest / Data Collection Operational
90 days ago
100.0 % uptime
Today
User Interface Operational
90 days ago
100.0 % uptime
Today
Ecosystem Operational
90 days ago
100.0 % uptime
Today
Third-Party APIs Operational
Recurly API Operational
Recurly Webhooks Operational
Slack Apps/Integrations/APIs Operational
Stripe API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 15, 2026
Slow processing of historical aggregation job
Resolved - Processing will be up to date in the next 60-90 minutes, before processing for June 14th gets scheduled. This restores equilibrium in processing historical data.
Jun 15, 00:19 CEST
Monitoring - Processing queue has dropped from over 60k tasks to 39k tasks now. All historical data for June 12th have been processed and now those from June 13th are being processed as fast as possible.
Jun 14, 23:39 CEST
Identified - The issue was identified as not locking the processing for the same application/project, which lead to all workers re-processing the same project which was taking a few minutes and then breaking with an out of memory error.

Multiple fixes are now in place and the queue for historical data is processing to close the gap as soon as possible.
Jun 14, 23:13 CEST
Investigating - We are investigating slow processing of historical data aggregation job.
Jun 14, 21:14 CEST
Jun 14, 2026
Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

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