All systems are operational

About This Site

We are sharing planned and unplanned service disruptions of the Tideways Performance Monitoring and Profiling service here. If you are experiencing problems or want to inquire about ongoing problems please write to support@tideways.io.

Past Incidents

Saturday 1st December 2018

No incidents reported

Friday 30th November 2018

No incidents reported

Thursday 29th November 2018

No incidents reported

Wednesday 28th November 2018

Data Collection Delays Processing Traces

We are seeing delays in processing traces since a few minutes and are investigating the cause and a fix.

Edit 12:23 One of the Elasticsearch nodes in our cluster is running on a hardware node that started causing troubles. We have initiated a re-sharding of the cluster to move all data way from the node until the hoster could fix the underlying problem.

Edit 12:25 After rebalancing is complete in a few minutes, the queue backlog should go back to 0.

Edit 12:33 Queue backlog is empty again.

Tuesday 27th November 2018

No incidents reported

Monday 26th November 2018

No incidents reported

Sunday 25th November 2018

No incidents reported