Some systems are experiencing issues

About This Site

We are sharing planned and unplanned service disruptions of the Tideways Performance Monitoring and Profiling service here. If you are experiencing problems or want to inquire about ongoing problems please write to support@tideways.com.

Past Incidents

Tuesday 30th June 2020

No incidents reported

Monday 29th June 2020

Hardware failure, node needs migration

Another node needs migration after a hardware failure, we still have issues with service timeouts that might impact our services. We will update this entry, as soon as we have new information on the status.

EDIT 09:34 CEST Data collection is running slow, but operational. Some data in the UI is currently unavailable, like the dashboard or the history explorer

EDIT 09:38 CEST The downtime of the node affected our queue systems, which have failed now as well. We are working on a fix.

EDIT 10:00 CEST Queue servers are online again, and accepting data. The worker node is also available again.

Sunday 28th June 2020

No incidents reported

Saturday 27th June 2020

No incidents reported

Friday 26th June 2020

No incidents reported

Thursday 25th June 2020

No incidents reported

Wednesday 24th June 2020

No incidents reported