Some systems are experiencing issues

About This Site

We are sharing planned and unplanned service disruptions of the Tideways Performance Monitoring and Profiling service here. If you are experiencing problems or want to inquire about ongoing problems please write to support@tideways.com.

Past Incidents

Thursday 3rd September 2020

No incidents reported

Wednesday 2nd September 2020

No incidents reported

Tuesday 1st September 2020

No incidents reported

Monday 31st August 2020

No incidents reported

Sunday 30th August 2020

No incidents reported

Saturday 29th August 2020

No incidents reported

Friday 28th August 2020

No incidents reported

Wednesday 26th August 2020

Loadbalancer down

Our loadbalancer is currently not reachable, making tideways.com app and data ingest unavailable. We are investigating.

Edit 11:57: Hoster informed us server has to be restarted due to hardware malfunction. We are looking to get it up within a few minutes.

Edit 12:06: Rebooting is taking longer than usual, it should have been through already, the hosters platform team could not yet specifiy why. We will get an update as soon as the issue is known.

Edit 12:08: Loadbalancer is back online now. We will now investigate with the hoster what happened and how we can avoid this in the future.