Some systems are experiencing issues

About This Site

We are sharing planned and unplanned service disruptions of the Tideways Performance Monitoring and Profiling service here. If you are experiencing problems or want to inquire about ongoing problems please write to support@tideways.com.

Past Incidents

Thursday 8th April 2021

No incidents reported

Wednesday 7th April 2021

Problem Processing of incoming data

Our workers are currently not processing data and we are investigating why.

Edit 13:30 Everything has caught up and fixed itself now. The problem was related to adding a new node to our Elasticsearch cluster in combination with a restart of one of the nodes during a period of shard synchronization.

Edit 13:40 As we plan to rotate more Elasticsearch nodes today, this issue will be kept open as a reference should further processing problems occur.

Tuesday 6th April 2021

No incidents reported

Monday 5th April 2021

No incidents reported

Sunday 4th April 2021

No incidents reported

Saturday 3rd April 2021

No incidents reported

Friday 2nd April 2021

No incidents reported