Tuesday 25th July 2017

Reboot of host machines at our hosting provider, scheduled 2 years ago

Our hosting provider is rebooting all host machines due to a security upgrade and this may affect the availability of Tideways. The reboot is scheduled for the period between 00:00-08:00 Europe/Berlin on 25st July, or 22:00-06:00 UTC on 24th-25th July. This affects our loadbalancer and app servers so we are expecting the downtime to be a few minutes.

Update 01:45 the loadbalancer and app servers have restarted for a downtime of 11 minutes between 01:27 and 01:37. We are sorry for the inconvenience.