All Systems Operational

About This Site

We are sharing planned and unplanned service disruptions of the Tideways Performance Monitoring and Profiling service here. If you are experiencing problems or want to inquire about ongoing problems please write to support@tideways.com.

Uptime over the past 90 days. View historical uptime.
Ingest / Data Collection ? Operational
90 days ago
99.99 % uptime
Today
User Interface ? Operational
90 days ago
100.0 % uptime
Today
Ecosystem Operational
90 days ago
100.0 % uptime
Today
Third-Party APIs Operational
Recurly API ? Operational
Recurly Webhooks ? Operational
Slack Apps/Integrations/APIs ? Operational
Stripe API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 25, 2024

No incidents reported today.

Apr 24, 2024
Data processing currently paused
Resolved - Trace processing has caught up by now and the faulty server has been replaced. Everything is back operational.
Apr 24, 10:03 CEST
Update - Performance Data is back to realtime now, but Traces still need some time to catch up.
Apr 24, 09:47 CEST
Identified - We switched to a new configuration, circumventing the failed server (our hoster reported a hardware issue). We expect data processing to remain slower than usual until the issue was resolved completely.
Apr 24, 09:34 CEST
Investigating - We are currently experiencing issues with our data processing due to a server failure. We keep you up to date when the issue is fixed.
Apr 24, 09:22 CEST
Apr 23, 2024

No incidents reported.

Apr 22, 2024
Trace collection slowed down
Resolved - Traces are back up to date, our queues are all cleared up.
Apr 22, 09:08 CEST
Investigating - Processing incoming traces is currently running slower than usual. We will get back to you, when our backlog (currently ~1 hour) is cleared or if we have more information on the issue.
Apr 22, 08:43 CEST
Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

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