All systems are operational

About This Site

We are sharing planned and unplanned service disruptions of the Tideways Performance Monitoring and Profiling service here. If you are experiencing problems or want to inquire about ongoing problems please write to support@tideways.io.

Past Incidents

Thursday 5th September 2019

No incidents reported

Wednesday 4th September 2019

No incidents reported

Tuesday 3rd September 2019

Data Collection Elasticsearch under high load, Trace Processing delayed

Elasticsearch is currently under extremely high load and as a response, trace data processing queue is delayed and traces are being processed with a lag. We are investigating with our hoster where the culprit is and to fix it asap.

Edit 15:43 CEST our hoster is still investigating the load issues, we will update this entry, as soon as we have new information

Edit 16:04 CEST the load issues have been resolved and our servers are currently working on the backlog, which should be cleaned up within half 15-20 minutes

Edit 16:23 CEST the backlog has been cleaned up by now, data processing is back to normal. We apologize for the inconvenience.

Monday 2nd September 2019

No incidents reported

Sunday 1st September 2019

No incidents reported

Saturday 31st August 2019

No incidents reported

Friday 30th August 2019

No incidents reported