Trace ingest pipeline slowed down

Incident Report for Tideways

Resolved

Trace processing speeds are back to normal. The backlog is currently processed and will be fully caught within the next 30-60 minutes.
Posted Oct 09, 2026 - 18:15 CEST

Monitoring

We confirmed the I/O latency issues and are working on a quick solution. Processing speed has already improved and the backlog is no longer growing. We are monitoring the situation and keep you updated of any changes to the situation.
Posted Oct 09, 2026 - 18:00 CEST

Investigating

Trace processing is currently delayed. We suspect degraded I/O performance on our servers and are working with our hosting provider to investigate.
Posted Oct 09, 2026 - 16:52 CEST
This incident affected: Ingest / Data Collection.